If possible we would advise you to take purchases back to the location at which they were purchased.
However, if you have moved from this location we suggest problems are dealt with at the next Welcome Break service area, if you have rejoined the motorway.
We are happy to exchange or refund any item in a saleable condition returned to us, with proof of purchase, within 30 days. Without proof of purchase, we will exchange at the current or last selling price.